Privacy Policy

This is a privacy policy in accordance with the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act. We process personal data only to the extent necessary to respond to inquiries, prepare quotes and manage the customer relationship.

1. Data controller

TerassiTekijät (Kiinteistöhuolto Veeti Huotari)
Business ID: 3395662-3
Meritie 4, 03100 Nummela, Finland
Email: info@terassitekijat.fi
Phone: 044 909 7534

For matters concerning the register, please use the contact details above.

2. What personal data we process

We process the data you provide to us yourself. This typically includes:

• name
• phone number
• email address
• town/city or the location of the project
• information you give in your message about the project and your wishes

We do not collect sensitive personal data, nor do we ask you to provide any.

3. Purpose and legal basis of processing

We process personal data for the following purposes:

• responding to inquiries and quote requests
• preparing quotes and agreeing on work
• managing the customer relationship and carrying out the work
• meeting statutory obligations, such as accounting

The legal basis for processing is the preparation and performance of a contract (when you request a quote or order work), legitimate interest (responding to inquiries) and a legal obligation (for example, accounting records).

4. Where the data comes from

We receive the data directly from you when you fill in the website's quote form or contact us by phone or email.

5. Disclosures and processors

We do not sell or disclose your personal data to third parties for marketing purposes. We may use trusted service providers who process data on our behalf and under our instructions, for example:

• technical maintenance of the website and email
• the service that relays the quote-form messages

These processors may only process the data to the extent required to provide the service. We may disclose data to authorities where the law requires it.

6. Transfers outside the EU or EEA

As a rule, data is processed within the EU or EEA. If any service provider we use processes data outside the EU or EEA, we ensure the lawfulness of the transfer through appropriate safeguards, such as the standard contractual clauses approved by the European Commission.

7. Retention period

We retain personal data only for as long as it is necessary for the purposes described above:

• Data from quote requests that do not proceed is deleted when it is no longer needed, at the latest within about two years of the inquiry.
• Data related to the customer relationship and completed work is kept for the duration of the customer relationship, and accounting records for the period required by the Finnish Accounting Act (generally six years).

8. Data security

We handle personal data with care. Only those who need it for their work have access. Data processed electronically is protected by appropriate technical measures, and the website uses an encrypted connection (HTTPS).

9. Cookies

The website does not use tracking or marketing cookies. The site's fonts are loaded from Google Fonts, which means your browser's IP address is transmitted to Google for the purpose of delivering the fonts. If we introduce visitor analytics in the future, we will update this policy and, where necessary, ask for your consent.

10. Your rights as a data subject

You have the right to:

• know what personal data we process about you and receive a copy of it
• request the correction of inaccurate data
• request the erasure of your data ("the right to be forgotten")
• request the restriction of processing or object to processing
• receive the data you have provided in a transferable format
• withdraw your consent at any time, where processing is based on consent

You can exercise your rights by contacting info@terassitekijat.fi. If you believe that the processing of your personal data is unlawful, you have the right to lodge a complaint with the supervisory authority, which in Finland is the Office of the Data Protection Ombudsman (tietosuoja.fi).

11. Automated decision-making

We do not carry out automated decision-making or profiling based on personal data.

12. Changes to this policy

We develop our service and may update this privacy policy. The current version is always available on this page. This policy was updated on 9 Aug 2026.